For Instagram sellers
Mira answers your DMs and sells in them
Mira handles product questions, recommendations, and orders so customers get fast, accurate answers without you glued to your phone.
Free to start · No card needed · M-Pesa at checkout
@nia.thrifts
Mira replies for you
Sasa! Do you have the denim jacket in M?
Yes, two left in M. KES 2,400. Want me to add one to your cart?
Add it. Can you deliver to CBD tomorrow?
Done. Delivery is KES 200, arrives tomorrow. You can pay with M-Pesa at checkout.
1 × Denim jacket (M) · KES 2,400
Order confirmed · 2:14 AM
The night shift
Your customers shop at 2 AM. Now someone answers.
Price checks, size questions, delivery to CBD — the conversations that used to wait until morning get answered the moment they arrive.
- 9:41 PMYou close for the day. Mira stays on.
- 11:52 PM"Sasa! Do you have the denim jacket in M?"
- 11:52 PMMira answers: two left in M, KES 2,400.
- 11:54 PMCart built. M-Pesa checkout link sent.
- 2:14 AMPaid. Order confirmed.
- 7:05 AMYou wake up to paid orders, not unread DMs.
What Mira handles
The questions you answer all day, answered for you
Mira lives in your DMs and understands your products, replies to customer questions, and guides them through buying wherever they message you. When someone needs you personally, Mira passes the conversation back to you.
- 01
Product Expert
Mira understands your catalog well enough to guide customers with clear, helpful answers
- 02
Sizes and recommendations
Mira helps customers pick the right item, the way you would if you were free.
- 03
Carts and checkout
Adds items, totals the order, and walks the customer to an M-Pesa-ready checkout inside the DM.
- 04
Delivery questions
Costs, areas, and timelines answered without you reaching for your phone.
- 05
The handover
Anything tricky comes straight to you, with the full conversation attached. You are always one tap away.
How it works
Live in an afternoon, not a quarter
- 01
Connect your Instagram
Link your Instagram Business account. Takes less than two minutes.
- 02
Mira learns your catalog
Mira reads your products and learns how to talk about them like you would.
- 03
Go live
Mira starts replying to DMs. You step in whenever you want.
Mira reads only your shop's DMs, nothing else on your account.
Pricing
Start free, upgrade when the DMs do
Free
Try Mira on your own shop. No card needed.
- Mira answers your Instagram DMs and comments
- Carts and checkout guidance inside the DM
- Up to 10 customer conversations a month
No card details asked, ever.
Pro
For shops with steady DM traffic. Every message answered, day and night.
- Everything in Free, plus:
- Unlimited customer conversations
- Replies without Mira branding
- See what customers ask most
- Email support from the Mira team
Scales with your shop as you grow.
Elite
For bigger shops and teams. A plan shaped around how you sell.
- Everything in Pro, plus:
- Onboarding for you and your team
- A dedicated contact who knows your shop
- Priority help with technical questions
- Custom integrations
Priced to fit your shop.